Descubre cómo generar confianza y empatía con tus pacientes internacionales a través de una comunicación efectiva en inglés. Incluye frases clave y consejos prácticos.
La relación médico-paciente es fundamental para el éxito de cualquier tratamiento. Cuando se trata de pacientes internacionales, la comunicación en inglés debe ser clara, empática y culturalmente sensible.
1. La importancia de la empatía
- Usa frases como: «I understand how you feel» o «I’m here to help you.»
- Consejo: Escucha activamente y valida las preocupaciones del paciente.
2. Lenguaje claro y sencillo
- Evita términos técnicos complejos. Por ejemplo, en lugar de «hypertension,» di «high blood pressure.»
3. Lenguaje corporal positivo
- Mantén contacto visual, asiente con la cabeza y sonríe cuando sea apropiado.
4. Explicaciones visuales
- Usa diagramas o dibujos para explicar diagnósticos o procedimientos.
5. Frases para generar confianza
- «You are in good hands.»
- «Let me explain everything step by step.»
Conclusión: Una comunicación efectiva en inglés no solo mejora la experiencia del paciente, sino que también fortalece tu reputación como profesional. Practica estas claves y observa cómo tus pacientes se sienten más cómodos y comprendidos.
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